Went back up to the desk at 6:10 to see what’s going on only to be told there were appointments in front of me and there are still a few people ahead of me. Checked back in at 5:30 and they said just a few minutes. At 5:10 I checked in and they said another 20 minutes. I walked in at 4:30, was told there was a 50 minute wait, so I put my name on the list. I took my daughter here tonight for our first mother daughter in months and will not be returning. Again, I usually love coming here, but this really did ruin my day and I don’t think I’ll be coming back after this experience. I tipped and paid fully for the service, so I don’t know why she treated me in such a way. After she got done painting, she told me I was done, but my nails did not look good at all. I felt very disrespected throughout, and I still have to get my nails fixed even though I just got a basic manicure and the color on two of my nails have already come off. She gave me no directions whatsoever and made me pay at the beginning of the visit which was weird because I’ve always paid at the end, but I don’t know if that’s what they require now. I felt that she judged me and she was not that great with doing my nails. However, the nail tech I had today was very rude to me and yelled at me throughout the visit. I’ve been getting my nails done at ambiance for a couple years now and never had a problem. I usually don’t leave reviews, but I didn’t have that great of an experience today.
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