![]() If it helps, you can also use the free trial of the program I work on, Decipher Backup Browser, to help you identify all of the backup folders. You can look at the dates of the ist file to help you identify backups. All of your backups are stored there, in folders named by the device id (and sometimes the date, for those snapshot backups made during a restore.).you're now in your user's application data folder, go to Apple Computer (or similar) -> MobileSync -> Backup. ![]() select Start->Run, and type in %appdata% (with the percents).Yep - sometimes during the restore process, iTunes will create another backup of the state of the phone prior to the restore. ~2GB worth of images I didn't need, didn't want, etc. I loaded iExplorer and saw the /Library/SMS/Attachments folder had EVERY image I've sent or received, plus thumbnail. My device, after removing *everything*, all apps/games, music, photos, etc, then clearing all caches, deleting all SMS conversations (the whole routine), still had ~2GB of "Other", and ~2GB worth of backups (locally and to iCloud). I know this is an old post, but I found it after looking up why MY "Other" and backups were so big. This program is also recommended on OSX daily and is one of the very few programs which will let you transfer music from your iPhone to your computer.įor your purposes here though, it is going to be the best solution. There is a program which can grab your contacts, messages, calendar, voicemails, and notes directly from the backup. The other has been growing, and I would say it has grown beyond the iPhones size and your only option is to restore the iPhone as new. Clicking CANCEL closes the nag screen and shows you the data you want to see. When using it you will see a nag screen asking you to Register the product, with the Option to "CANCEL" or "OK". But if you want to know where all the data was I personally like iBackupBot. Ogen23 recommeded iexplorer to retrieve your contacts etc. You, however, will have to check the backup you created to see where all the data is. ![]() You also have the option there to Delete the App. If you select each individual app by clicking on the ">" beside it, the next page shows the info for just that app, including the name, version, App size, and amount of storage space used by Documents and Data associated with it. It shows 10 apps, and at the bottom of the list is an option to "Show all Apps." In addition, they are listed in order of the amount of storage space they are using. This page lists all of the apps that are on your phone,and shows you how much space each is using. That being said - It's easy to check on your phone to see which apps are using up the most space in your memory: Deleting the app (it was VLC) deleted all of the data associated with it - in this case many many videos that had been viewed on web sites. It was VIDEOS stored on the phones hard drive - NOT in the Camera Roll, but by another third party app. G eneral > Reset > Erase all Content and Settings ?Īnyway - I've seen this problem with the "Other" file getting very large - up to 20 GB. You said " - space that stayed full despite deleting almost all data from the phone"ĭid you MANUALLY delete the data from your phone, or did you go to Any suggestions on how to get the phone set up again, with all the (useful) app data that was there before, such as app data for game progress? To try to resolve the problem, I took the backup and reset the phone. The Usage configuration pane didn't show any apps that were using this amount of space. There were only a few apps on the phone, and nothing that would use much space. Most of this storage space was used by what iTunes categorized as "Other"-space that stayed full despite deleting almost all data from the phone, including all photos, movies, Messages history, Safari history, etc. More background information: when I did the backup, the storage space on the iPhone was almost full. Given that this was a backup from the same iPhone, there should be enough space to restore it. ![]() ITunes could not restore the iPhone "My iPhone" because not enough free space is available on the iPhone. I created a backup on my iPhone 5, reset the iPhone (Deleted all data), and am I trying to restore the iPhone from the backup. ![]()
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